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SeaPort-e / Quality Assurance

TJ Inc will execute SeaPort-e Task Orders in accordance with our ISO 9001:2008 certified quality management system. The scope of TJ Inc’s quality management system encompasses all activities and functions within the company, under the following scope of services:

  • Design and manufacture of electromechanical systems, including hardware and software.
  • Provider of engineering and logistics expertise with special focus on simulation and training technology and ground support equipment for aircraft and space vehicles.
TJ Inc has had its ISO 9001:2008 Quality Management System (QMS) audited and certified by American Systems Registrar (ASR), a third party certification body of quality management systems. ASR is internationally accredited by the ANSI-ASQ National Accreditation Board (ANAB) to issue such certificates.

The Certificate
     View The Certificate

TJ Inc cites no exclusions from the ISO 9001 standards.

TJ Inc has adopted a process-based model for the management of the company, using the highly successful Oxebridge process approach methods.  As a result, the company has identified the following core processes within its organization:

  • QMS Management
  • Internal Auditing
  • Human Resources/Training
  • Proposals & Contracts
  • Project Management
  • Engineering
  • Logistics
  • Manufacturing
  • Purchasing

For each of the identified processes, at least one Quality Objective is established, which acts as an overall "statement of purpose" for that particular process.  Additional, related objectives are then defined; in most cases, each process has at least 3 – 6 supporting objectives.

Each objective is then assigned a metric, to ensure that the objective is measurable.  Employees are trained on their objectives and data gathering methods, so that each objective/metric pair is measured throughout the year.  During periodic management reviews, a summary table of the current objectives and metrics is presented, along with each process’ current data standing, and TJ Inc top management sets or revises measurable goals accordingly.

This approach ensures that each process is:

  • Identified
  • Understood, relative to its sequence and interaction with other processes
  • Measured and monitored
  • Controlled, through measurable metrics and goals
  • Subject to corrective action when measurements indicate potential or existing problems
  • Managed, through the application of suitable resources, personnel and training

In support of the QMS and its processes, documents have been developed, including:

  • Quality Manual
  • Procedures
  • Work Instructions
  • Forms

Our procedures are identified in TJ Inc’s Quality Assurance Manual, TJI-QAM-001.  This manual and supporting procedures can be reviewed by the Government upon request.

All such documents are subject to control, to ensure that employees only have access to the latest, approved information.  All documents are reviewed and approved before issue, distributed to the individuals and departments needing them, referenced against a master index tool, electronically backed up, and suitably maintained.  A revision control system has been implemented, along with revision history tables included in the documents for manuals, procedures and work instructions.  Most documents exist solely as “soft” documents (word processing files, spreadsheets, etc.) which are controlled on TJ Inc’s server; hardcopy documents are marked controlled and referenced against a master list which summarizes the distribution of such copies, to allow for easy retrieval when the documents are updated. Document changes are done in a controlled manner.

The company maintains records needed for its quality system; such records are identified, protected, suitably indexed, filed, accessed and retained for a predetermined length of time.  Retention times are established to meet or exceed customer, regulatory and/or statutory requirements, whichever is greater. 

TJ Inc has also implemented configuration management controls and procedures to ensure that products, deliverables and related documents are suitably identified throughout their life-cycle, and to ensure they accurately identify products and subcomponents at all stages of development.  TJ Inc has implemented a Configuration Control Board (CCB) which is staffed by members of Engineering, Logistics, Manufacturing, Configuration Management/Document Management (CM/DM) and Product Assurance.

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